Shipping policy

Shipping Policy

Last Updated: July 3, 2026

Thank you for shopping with RSshopy. We are committed to delivering your orders safely and as quickly as possible. Please read our shipping policy below to understand how we process and deliver your purchases.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons, sales, or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

Metro Cities: 3–5 business days
Other Cities & Towns: 5–8 business days
Remote Areas: 7–10 business days

Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

Free Shipping on eligible orders as displayed during checkout.
Shipping charges, if applicable, will be calculated and shown before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with your tracking number and courier details. You can use this information to monitor your shipment's progress.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, recipient unavailability, or other customer-related reasons, the order may be returned to us.

Incorrect Shipping Information

Please ensure that your shipping address, phone number, and email address are accurate when placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Delays

While we strive to deliver every order on time, delays may occasionally occur due to:

Weather conditions
Natural disasters
Public holidays
High order volumes
Courier service disruptions
Government restrictions or other unforeseen events

We appreciate your patience and understanding in such situations.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost during transit, please contact our customer support team within 48 hours of the expected delivery date. We will work with the courier partner to resolve the issue as quickly as possible.

International Shipping

Currently, RSshopy ships only within India. If international shipping becomes available in the future, this policy will be updated accordingly.